A hospital that thinks together.

The landing screen after login — an at-a-glance view of the clinic’s day.

• Today’s key figures: patients seen, appointments, queue size, revenue.
• The live waiting queue and the most recent patient visits, newest first.
• Quick links into the busiest modules.

Who: all signed-in staff.

The master patient record — every patient’s demographic, contact and clinical-background data.

• Register with NRIC or Passport; auto-generates a Patient ID and Reg No.
• Capture allergies, critical illnesses, history, chronic conditions, emergency contacts, insurance and panel company.
• Save & Add to Queue or Save & Consult Now register and queue a patient in one step; an emergency tick pins them to the top.
• Search, view, edit, delete — each profile shows visits, documents and full billing history.

Who: Admin, Doctor, Nurse, Receptionist.

Schedule visits ahead of time and run the live waiting room.

• Book appointments per patient, doctor, date and time; walk-ins go straight onto the queue.
• Confirmed appointments due within 30 minutes flow automatically into the live queue.
• Call, complete, reschedule, cancel or edit entries — with a public waiting-area display feed for a TV screen.
• Duplicate prevention: one open queue entry per patient per day; emergencies pinned to the top.

Who: Admin, Doctor, Nurse, Receptionist.

The clinical encounter, structured as SOAP — Subjective, Objective, Assessment, Plan.

• Pull the next patient from the queue and record complaint, history, vitals, examination and diagnosis.
• Prescribe medication inline, with allergy and interaction alerts.
• Add medical documentation (MC, referral, employer letter) directly on the Plan tab.
• Set follow-up; Complete Consultation finalises the visit — completed visits can be re-opened and edited.

Who: Admin, Doctor, Nurse.

Manage prescriptions and track dispensing.

• Build a prescription with drug, dosage, frequency, duration, timing and instructions.
• Allergy & interaction alerts warn when a conflicting drug is added.
• Prescription status mirrors invoice payment: Paid → Dispensed.
• View per-patient medication history; print or download a prescription card.

Who: Admin, Doctor, Pharmacist.

Generate clinic paperwork tied to a patient.

• Document types: Medical Certificate (MC), Referral Letter, Letter to Employer, Short Note.
• Capture dates and free-text content; records listed newest first.
• Print or download any document as a branded PDF.

Who: Admin, Doctor, Nurse.

A file store for each patient.

• Upload scans, lab results, consent forms and other files against a patient record.
• Browse, open and delete stored documents; listed newest first.

Who: Admin, Doctor, Nurse.

Turn a completed consultation into a paid invoice.

• Consultation fee and each medication line are editable per patient.
• Payment methods: Cash, Credit/Debit Card, QR, FPX, Touch ’n Go, Insurance, Panel.
• Tax: Malaysians (NRIC) 0%; foreigners (Passport) 6%.
• Mark Paid / Pending / Partially Paid; print or download a branded invoice.

Who: Admin, Receptionist, Pharmacist.

Operational and financial insight, drawn live from the database.

• Analytics: revenue, visits per day, payment-method split, top diagnoses, patients by gender.
• Patient, financial, invoice/tax, critical-illness and doctor reports over any date window.
• Every report exports to CSV for Excel or accounting.

Who: Admin, Doctor, Pharmacist.

Track stock and medication usage.

• Maintain inventory of drugs and equipment: stock levels, min-stock thresholds, price, supplier.
• Add items and adjust stock — every change logged with a reason.
• Low-stock and total-value indicators at a glance; consumption and dispensing reports export to CSV.

Who: Admin, Doctor, Pharmacist.

The control centre — Admin only.

• User accounts: create staff logins, assign roles, set status.
• Roles & permissions: toggle each role’s access to every feature area.
• System settings: clinic fees, tax & billing rules, display preferences, clinic information.
• A full, searchable audit log of administrative actions, plus support-ticket triage.

Who: Admin only.

A built-in channel to reach the technical team.

• Submit a ticket with subject, category, priority and description — the current page is auto-filled to speed up bug reports.
• On submit, the technical team is notified by email and the ticket is logged.
• Track your own tickets and their status under My Tickets.

Who: all signed-in staff.