Help, booked in seconds.
Malaysia’s first ambulance booking-on-demand platform. Connect patients to the nearest available unit, dispatch, and treat — all in one orchestrated flow.
Emergency response, re-engineered.
Traditional ambulance dispatch is a phone tree, a whiteboard and a paper logbook. FHA replaces all three with a single orchestration layer used by patients, dispatchers, fleets and hospitals — built around the realities of Malaysian roads and infrastructure.
From request to ER, in one app.
Patients tap a panic button, share live location, and watch the unit en route. Operators see every fleet, every job, every ETA on one console — and the receiving hospital is already prepped before arrival.
- Live GPS dispatch & ETA telemetry
- Triage notes captured in transit
- Hospital pre-notification & bed-prep handoff
- Unified billing across insurance, Touch ‘n Go and out-of-pocket
Built for the whole chain of care.
Patients & families
A simple booking flow, real-time tracking, and a saved medical profile for the people who matter most.
Ambulance fleets
A dispatcher console with auto-routing, shift planning and full job history — so every ride is accountable.
Hospitals & ER
Inbound patient notifications, triage notes and digital hand-off to your HIM — beat the ambulance to the door.
“FHA cut our average response time by 9 minutes in the Klang Valley. In emergency medicine, that’s the difference between life and death.”
— Operations Lead, partner ambulance fleet